How to File a Claim | Allianz Global Assistance (2024)
To get reimbursed for losses covered by your travel insurance plan, you’ll need to file a claim. Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.
Transcript:
The Allianz Global Assistance online claims portal makes it easy to quickly and securely file a claim.
In this video, we'll walk you through our simple, 4-step process:
First, we'll help you identify your Claim Type.
Next, we'll gather some of your Claim Details.
Then you can Submit Documents to support your claim details.
Lastly, tell us your preferred Payment Type for any approved claims.
Begin the claims submission process by selecting your plan type from the drop-down menu, then enter your email address OR your policy number. Next, enter either your departure date or the date you purchased your policy.
Before you click "Submit," take a look at the Claim Documentation Checklist. This will tell you which documents you'll need to submit to support your claim.
Review your contact information.
Did the incident occur during or before your planned event?
Under "Type of Claim," select the situation that best describes your claim. For more details, click the Question Mark icon next to each claim type.
Under "Reason for Claim," select the reason that best fits your claim and then select the date that the incident occurred.
Next, we ask you to briefly describe what happened.
If the reason for your claim is medical in nature, we'll ask you to provide a few more details. Please note that sometimes, additional information is required for medical claims. If we need more information, we'll let you know.
Under "Claimed Expenses," we'll add up all the covered, pre-paid expenses you lost.
Then, submit documents to support your claim. If you don't have everything you need, you can submit your claim and add the documents later. Once we receive your supporting documents, we'll be able to review your claim.
Before submitting your claim, choose how you'd like to receive payment: by check, on your debit card, or by direct deposit. Selecting direct deposit is the fastest way for us to deliver your payment. Once your claim is processed and approved for reimbursem*nt, we'll send payment by your selected method.
You've successfully submitted your claim! You can check your claim status anytime online or on our TravelSmart app.
Thank you for choosing Allianz Global Assistance. If you have any questions, please contact our award-winning Customer Care Team at 1-866-884-3556.
Allianz Global Assistance is a world leader in the travel insurance and assistance industry because we really do help people—anytime, anywhere. As a principal provider of travel insurance, corporate assistance, and concierge services, we can help our customers find solutions to any travel-related problem.
makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.
For the fastest service, you can cancel your plan by visiting our online plan management tool. For a full refund of your premium, you must cancel within 15 days of your plan purchase (depending on your state of residence) and must not have filed a claim or departed on your trip.
If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. All documentation and information required for your claim can be found on your claim filing confirmation.
For most travel insurance plans, you must file your claim within 90 days of the incident, also known as the timely filing limit. Submitting your claim outside the timely filing limit could result in your claim being denied.
Allianz Global Assistance makes it simple. You can file a claim on the phone, by mail, online or using the TravelSmart app. Describe what happened, explain your losses, and upload supporting documentation, such as your travel itinerary and receipts. Then, choose how you want to receive payment for an approved claim.
Claim payments are issued by us right after your claim is processed: however, please note that, depending on the bank transaction timelines, the payment can take up to 10 working days to appear in your bank account.
Our global reach means that we help someone, somewhere in the world, every two seconds. Allianz Global Assistance offers expertise in product development, underwriting, claims management, medical assistance, medical case management, 24/7 call centre support, global capacity and innovation.
As a principal provider of travel insurance, corporate assistance, and concierge services, we can help our customers find solutions to any travel-related problem.
It's easy to check your claim status anytime online. You can also call us at 1-888-497-6992. Having your claim number will make it faster to find your status. Keep in mind that filing a claim isn't a guarantee of payment.
Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.)
Contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself. You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates.
Contact your insurer for the insurance claim process. Inform about the incident and provide all relevant information and documents as requested. This includes your policy number, date, and location of incident. You also need to provide medical records or police reports if any, and other evidence.
We gave Generali Global Assistance 4.5 out of 5.0 stars, with top marks for its emergency assistance features. Its trip interruption and travel delay coverages are generous, with up to 175% coverage for trip interruptions.
Introduction: My name is Domingo Moore, I am a attractive, gorgeous, funny, jolly, spotless, nice, fantastic person who loves writing and wants to share my knowledge and understanding with you.
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