What to do if you have to cancel your trip | Allianz Global Assistance (2024)

FAQs

What to do if you have to cancel your trip | Allianz Global Assistance? ›

If you cancel your trip for a covered reason, you must notify your travel supplier(s) within 72 hours of the cancellation. Not all plans include trip cancellation benefits. Please see the Certificate of Insurance/Policy for terms, conditions, and exclusions.

The steps to take in order to request a refund for a travel insurance policy within the outlined Review Period may vary based on your provider. If you purchased a policy through Allianz Global Assistance, the fastest way to cancel travel insurance it to visit the online policy management tool.

If you cancel your trip for a Covered Reason, you must notify Allianz Global Assistance and your travel supplier(s) within 24 hours of the cancellation to qualify for full reimbursem*nt. Allianz Global Assistance can be reached at 1-844-310-1578 for assistance with opening your claim.

Most members are able to submit a cancellation request online in Member Portal at https://worldtrips.my.site.com/MemberPortal. Note that only members who have no claims are eligible for a premium refund.

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

Most of our contracts are for one year. For most products, there is a 30 day cooling off period from the start date. After this, the policy may not be cancelled until renewal, regardless of whether a monthly or annual payment frequency is chosen.

Step 1 – Immediately inform your travel service supplier(s) of the cancellation. Step 2 – Gather all of the necessary documents (see below). Step 3 – Complete and sign the enclosed Claim – Trip Cancellation / Interruption Insurance – Illness or Injury form.

What is the difference between trip cancellation and cancel for any reason? ›

Unlike trip cancellation coverage, the optional travel insurance cancel for any reason benefit (CFAR) offers partial reimbursem*nt on prepaid, nonrefundable costs if you cancel for any reason, even those not typically covered by your comprehensive travel insurance policy.

First of all, your reason for cancelling the trip is important. If the carrier changes your flight and it is no longer suitable, you can cancel the ticket and get a full refund directly with the company. The refund will be applied to the original method of payment.

Yes, you can certainly cancel a trip with a travel agent. However, there are some restrictions - most notably, the agent cannot refund your money or change your itinerary once you've submitted your package to them.

Most policies will grant a refund if you cancel within the policy review period, typically 10-15 days from purchase.

Cancel Anytime plans can reimburse 80% of your client's lost non-refundable trip costs if they cancel their trip for almost any unforeseeable reason their plan does not already cover. With a Cancel Anytime plan, your clients can enjoy even greater peace of mind.