What's Telematics? (2024)

Car Insurance> Explained > Telematics

Telematics is the name for the location-based tech that allows insurers like Lemonade Car to price policies fairly, based on how much and how safely you drive.

What's Telematics? (1)Team Lemonade

What's Telematics? (2)

Telematics is the name for the location-based tech that allows insurers like Lemonade Car to price policies fairly, based on how much and how safely you drive.

How does Lemonade Car use telematics?

Lemonade uses location-based technology to make your car insurance better and more affordable. It allows us to price policies fairly, help you earn more discounts as you drive better, and provide vital emergency services if you need them.

Aside from a lower premium price, there are two major upsides to driving with the Lemonade app:

  • Free roadside assistance
  • We’ll plant trees to help shrink your carbon footprint from driving (bet you didn’t see that one coming)

The location-based technology means we can help you faster when you’re stuck on the side of the road—and it also allows us to track your mileage and plant trees based on how much you drive to help get you closer to offsetting your CO2 emissions.

Have more questions? We have plenty more answers about how telematics works for you!

What is telematics?

Telematics uses telecommunications (like phone lines, cables, and cellular networks), and informatics (like computer systems) to provide data to insurance companies. It refers to how the combo of telecommunications and information to produce telematics data. They’re part of the Internet of Things, or ‘iot,’ which is revolutionizing the insurance industry.

Telematics could be a telematics device your insurer has you install in your car (like a chip embedded in the windshield), or an app that you download. Insurers use the telematics data to track driver behavior and driver safety, and often offer discounts on insurance premiums.

Telematics are also used in a commercial setting. Fleet managers can use telematics data with fleet management software to monitor fuel costs and fuel efficiency, driving behavior and downtime, and vehicle maintenance issues. With fleet telematics, they can monitor the entire fleet either through onboard diagnostics or the wireless network.

What are the benefits of telematics?

Many insurance industry experts believe that fleet tracking and telematics technology leads to safer roads for everyone—both for commercial truck drivers and a parent heading to their kid’s soccer game. It’s also a way to ensure that you’re paying a fair premium based on how you actually drive.

Common Telematics Systems

There are several telematics systems available to drivers and commercial fleet companies. The automotive industry is also now partnering with telematics providers to include telematics devices in smart cars. The future of telematics is a continued push towards integration and a seamless end-user experience. At Lemonade, we’re doing our part to push this tech forward by making it as simple as possible.

Here are a few ways that telematics come into play, both for everyday drivers and for larger commercial transportation companies.

Vehicle tracking

Vehicle tracking using GPS tracking, through satellites and receivers, networks and cloud computing, so that companies know where their fleet vehicles are on their route.

Maintenance improvements

Fleet telematics track hours on the road and vehicle use to schedule preventive maintenance. An electronic logging device onboard also might collect onboard diagnostics that indicate a possible maintenance issue when a commercial vehicle downloads the data at a check-in point.

Safety tracking

How often do you go ten miles an hour over the speed limit? Did you slam on your brakes at the last minute? Telematics devices report driver behavior to a fleet manager or insurance company. Some fleets even track seat belt use!

Insurance risk assessments

Most insurance companies offer safe driving discounts, but if you agree to allow them to monitor your driver behavior you could get a bigger discount. If telematics data collected reveals that you’re a safe driver, or drive fewer miles, on safer roads, you could see your insurance premiums go down.

Should you sign up for vehicle telematics?

Insurers often offer discounts on insurance premiums to drivers who are willing to download an app or install an electronic logging device in their car. When you allow them to track your driving behavior, telematics devices prove that you’re a safe driver.

What's Telematics? (2024)

FAQs

What is telematics in a car? ›

The telematics device retrieves data generated by the vehicle, like GPS position, speed, engine light information and faults. Even G-force is measured by a built-in accelerometer in the telematics device. The data collected by the vehicle's telematics device is sent to the cloud.

What is the telematics box in my car? ›

Black box insurance (also called telematics) is car insurance where a small box is fitted to your car. The black box measures various aspects of how, when and where you drive. This data can be used to calculate a personalised renewal quote, or in services like the Accident Alert and Theft Recovery.

Why do people use telematics? ›

Telematics is a game-changer in today's digital age. It uses advanced communication tech to collect and analyse vehicle data. Telematics enables real time vehicle tracking for fleet management, improving efficiency and safety. It also monitors driver behaviour, encouraging driving habits.

Can you turn off vehicle telematics? ›

Can I Turn Off the Telematics Device in My Car? Disabling the black box in your car is strictly against the terms of your insurance policy. Most policies with black boxes require them to be active, and tampering with it would be considered a breach of contract. This breach could have significant repercussions.

Is telematics a tracker? ›

Also known as fleet tracking or GPS vehicle tracking, telematics is now an essential management tool for many commercial and government fleets.

How much does telematics cost for a car? ›

As with any tool, there is a GPS fleet tracking cost to consider. Most telematics packages will come with a hardware cost ranging from $50 to over $200. You will also need to consider any installation fees or monthly subscription fees (which can range from $15 to $40 per month) associated with your system.

Which cars use telematics? ›

We are working with major suppliers such as Alfa Romeo, Audi, BMW, Citroën, Opel, Jeep, Mercedes, Fiat, Ford, Peugeot and more. Our single data contract works with all our suppliers, leaving you with minimal bureaucracy and hassle. We work alongside TISAX to conform to the highest security standards.

What is the main function of telematics? ›

Telematics enables long-distance data transmission from vehicles to optimize connected enterprises and urban environments. Telematics leverages telecommunication components, vehicular sensors, wireless networking, and data dashboards to enable long-distance data transmission from moving transportation devices.

What does a telematics device record? ›

The telematics collects data on how, when, and where you drive. This data is used to calculate your driving score and ensure your insurance premium reflects your driving style. This device does not record your conversations.

What are the pros and cons of telematics? ›

What are the pros and cons of telematics? The pros for telematics insurance programs are the major discount opportunities and rewards for safe driving behaviors. One con of these usage-based programs is that they can raise insurance rates for riskier drivers.

What data does telematics collect? ›

The telematics data captured can include location, speed, idling time, harsh acceleration or braking, fuel consumption, vehicle faults, and more. When analyzed for particular events and patterns, this information can provide in-depth insights across an entire fleet.

Is telematics the same as GPS? ›

It is important for businesses looking to improve their fleet operations to understand the distinction between GPS and telematics. While GPS offers location-based data, telematics goes a step further by incorporating real-time diagnostics information, such as equipment use, location, and other essential indicators.

Do telematics have cameras? ›

Video telematics uses sensors and Dashcams to provide visibility into driver behavior, and it is often used as part of driver safety and risk management programs.

How do I block telematics? ›

Best Ways to Block a Gps Tracker
  1. Plug a GPS blocker into your car's cigarette lighter or power outlet.
  2. Wrap your vehicle's GPS device in aluminum foil or a metal box whenever you want to hide your location.
  3. Find the GPS tracker and remove the batteries to stop the signal from transmitting.

What happens if I unplug my telematics box? ›

If you unplug the black box, it will stop sending data to your insurer, alerting them almost instantly that it's not working as intended.

How does telematics affect insurance? ›

Telematics systems help insurance companies collect data from policyholders' vehicles and gain valuable insights into drivers' behavior. Insurance providers then use these analytics insights to improve their risk assessment process and personalize policy pricing.

What is telematics malfunction? ›

DESCRIPTION. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU).

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