Was Your Life Insurance Claim Denied? (2024)

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Purchasing a life insurance policy is for most people an attempt to cushion their family against the financial devastation the death of loved one can cause. But what happens when life insurance companies deny a claim and refuse to pay out on a valid life insurance policy? If the beneficiaries of the life insurance policy do not have the help of an experienced life insurance claim attorney, having your life insurance claim denied could cause chaos.

Life Insurance Claim DeniedReasons

The first step to understanding why you are experiencing a life insurance claim denial is to understand how life insurance companies make their money. Life insurance companies survive because they receive more premium payments than they pay out in claims. This is why they carefully examine any life insurance claim for material misrepresentations.

Material misrepresentation is when the policyholder misstated or omitted important facts when they applied for their life insurance policy. Below are examples of material misrepresentation on an insurance policy:

  • The policyholder said they were a non-smoker when in fact they smoked at least a few times a week. Even if the death of the policyholder had nothing to do with smoking, beneficiaries could still suffer an insurance claim denial.
  • The policyholder lied about their employment history or income. Once again, even if their death was not employment related, the beneficiaries may still face an insurance claim denial.
  • The policyholder engaged in some type of risky sport or hobby but failed to disclose it when applying for their insurance policy. This can definitely result in an insurance claim denial if the policyholder died engaged in a risky sport or hobby even if it was their first time engaging in the activity.

When an insurance company denies a claim based on material misrepresentation, they can only do so legitimately if disclosure of the omitted information would have impacted their decision to issue the life insurance policy. Unfortunately, illegitimate claim denial tactics are surprisingly common and many insurance claim denials are based on omissions which are petty or irrelevant.

We know how frustrating it can be to have your life insurance claimed denied. But we also know how to handle these cases, taking on the insurance company, making them account for their delays and dishonest business practices, and getting you the full amount your family deserves. If your life insurance claim has been denied or delayed, talk to one of our life insurance lawyers free to see if you have a case.

What to Do When Your Life Insurance Claim is Denied

You were probably shocked when you got a letter in the mail saying that your loved one’s life insurance claim is denied. You’re not the only one. An estimated 10 percent of rightful insurance claims will be denied every year. Those denials make millions for insurance companies and leave people who trusted them without a leg to stand on.

For a lot of people, the story ends there. They accept the rejection and move on as best they can. But others stay in the fight, winning a settlement much larger than the insurance payout they were denied.

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Taking Action if Your Life Insurance Claim is Denied

If your life insurance claim was denied, take the following actions immediately to start building your case:

  • Call your insurance agent. Go through your records to find the name of the person who sold you the policy. If you don’t have a person by name, call customer service and get answers. If you don’t understand terminology, the service person should be able to explain it to you.
  • Go up the ladder. If the customer service rep is dismissive or unable to give you information, request to speak with his superior. If his superior is unhelpful, talk to someone else, taking names as you go until you find someone who can answer your questions.
  • Request a written explanation. Many companies will hesitate to provide written documents, as they can be challenged in court. By demanding a written letter, you are asking for evidence—implying that you are willing to take your case to court if you have to.
  • Make an appeal. Statistically, less than 1% of customers whose claims are denied will make an appeal—allowing the insurance company to get away with taking their money and providing nothing in return.
  • Get a lawyer. Hiring an experienced life insurance lawyer will make your insurance company realize that you’re not going away.

If your life insurance claim is denied wrongfully, our attorneys can help get you the compensation you deserve. Contact Life Insurance Law today for a consultation.

Frequently Asked Questions

If you don’t see an answer to your question, you can send us an email from our contact form.

Can an insurance company legitimately deny a life insurance claim?

If all information on the policy is correct and it is force when the policyholder dies, a life insurance provider cannot deny a life insurance claim. Since they are contractually obligated to pay, the only thing they can do is to withhold the benefits you are entitled to by delaying payment. If you are persistent, they may attempt to keep at least some profits by offering you less than the full amount of your claim. These practices are not only unethical,they are also illegal.

What is the difference between term life insurance and whole life insurance?

All life insurance involves a contract between an insurance provider and the policyholder. Upon the policyholder’s death, the insurance company pays a sum of money to the policyholder’s family. After the period of contestability in a life insurance application has passed, the contract cannot be canceled by the insurance provider for any reason.

There are two main types of life insurance:Term life insuranceprovides an agreed-upon amount to the insured’s beneficiariesonly if the policyholder dies during the length of time specified in the policy. In contrast,whole life insuranceremains in force until the policyholder’s death.

What is the period of contestability?

This refers to the amount of time between application for the policy and the time it cannot be disputed, usually a period of two years. In this period, the insurance company still has the right to examine the policy for material misrepresentations and deny the claim if they believe false information was given.

What is material misrepresentation?

A material misrepresentation is any distortion of facts given to the insurance company by the policyholder. This could be anything from concealment of the truth to outright fabrication. In order for the insurance company to deny coverage, the material representation must cause a significant difference in the amount of risk sustained by the policyholder, such as age, income level, occupation, assets or substance addictions.

The number one reason life insurance claims are denied is some form of material misrepresentation. However, many life insurance providers will cite a misrepresentation that has nothing to do with the assessed risks or cause of death to avoid payment. At Life Insurance Law, we work to disprove material misrepresentation claims and get you the life insurance benefits you deserve.

What is “bad faith” insurance?

“Bad faith” refers to any insurance company that has failed in its legal responsibilities to you, either by illegitimately denying your claim or offering you a drastically reduced amount of compensation.

When should I accept a settlement from the insurance company?

You should never accept a settlement without speaking to an attorney. Many times when the insurance company offers a settlement, it’s because they know your claim is legitimate and they are trying to avoid paying the full amount. If you have been offered a settlement by your insurance provider, don’t say yes without a free consultation with an attorney at Life Insurance Law.

How does accidental death affect my life insurance claim?

An insurance company may view an accidental death as intentional, since it will allow them to invoke a suicide clause to deny your claim. They may also refuse payment if your loved one was engaged in risky behavior or had alcohol or drugs in his system at the time of death.

Do I have to live in Pennsylvania or New Jersey for Life Insurance Law to take my case?

No. Life Insurance Law represents clients across the United States, working with local lawyers in your area to get you the full compensation for your claim. Call us today for a free consultation with an experienced life insurance claims attorney.

Free Case Review

The lawyers at Life Insurance Law will review your case at no cost to you.

    Was Your Life Insurance Claim Denied? (2024)

    FAQs

    How do I respond to a denied insurance claim? ›

    If an insurance company denies a request or claim for medical treatment, insureds have the right to appeal to the company and also to then ask the Department of Insurance to review the denial. These actions often succeed in obtaining needed medical treatment, so a denial by an insurer is not the final word.

    Is there a way to get past the life insurance denial? ›

    Providing additional supporting documentation may help you contest the denial. This may include medical records, autopsy reports or insurance payment receipts. For instance, if you produce receipts of the policyholder paying their premium on time, you may be able to disprove policy delinquency.

    What not to say when applying for life insurance? ›

    LYING ABOUT DRUG USE OR TOBACCO & ALCOHOL USE

    An applicant for life insurance must disclose lifestyle habits, good and bad, including use of alcohol or use of tobacco.

    What will disqualify me from life insurance? ›

    They can include engaging in risky hobbies and behaviors like skydiving; having a history of DUIs or speeding tickets; having a dangerous job like roofing; having a criminal record or a less than ideal financial history; being a smoker; and failing a drug test.

    What are the possible solutions to a denied claim? ›

    If you believe that the insurance company's decision was incorrect, you can file an appeal. This may involve submitting a written request to the insurance company explaining why you believe the claim should be approved. You may also be able to present your case to an independent review board.

    What is a typical reason for a denied claim? ›

    In a claim denial letter, an insurance company may explain that the claim was rejected due to a technicality. This could mean an error made on the claim paperwork, such as missing important information. It could also mean that you filed your claim too late and missed the insurance company's deadline.

    Can I get life insurance after being declined? ›

    Sometimes the only thing between you and life insurance acceptance is time. Wait and apply with a different company. Remember, being rejected for a life insurance policy does not need to be the end of your life insurance journey. With a little work and a little patience, many people are able to find coverage.

    What voids a life insurance claim? ›

    Life insurance covers death due to natural causes, illness, and accidents. However, the insurance company can deny paying out your death benefit in certain circ*mstances, such as if you lie on your application, engage in risky behaviors, or fail to pay your premiums.

    What is the denial rate for life insurance? ›

    Yet the denial rates for individual insurers ranged from less than 1% to more than 80%. Consequently, it is difficult to predict the chances of your insurer denying your claim.

    Does life insurance verify income? ›

    Financial situation

    The insurer may ask questions about your income, net worth and assets. This is to ensure you can afford to pay the premiums to maintain your life insurance, and that the amount of coverage you're applying for makes sense.

    How far back does life insurance look? ›

    Life insurers can only review medical records with the consent of the applicant. The specific terms of the consent agreement will specify how many years the insurer will look back. The number of years can vary by policy, but some insurers look at up to 10 years' worth of medical records.

    Why are life insurance claims denied? ›

    If the policyholder did not provide a complete and accurate picture of his or her medical history and habits such as engaging in extreme sports or risky hobbies, smoking tobacco, any criminal records that would indicate risky behaviors, and whether they have an occupation that can be considered dangerous (such as law ...

    How to fight life insurance denial? ›

    If you feel you have a solid case and want to appeal your denied life insurance claim, you can:
    1. Contest the decision with the insurer directly. ...
    2. Get free help from your state department of insurance or attorney general. ...
    3. Hire a lawyer to make your appeal or prepare a lawsuit.
    Sep 22, 2023

    What life insurance companies don t tell you? ›

    5 things life insurance companies don't always tell you
    • Not everyone needs life insurance. ...
    • Online tools can help you figure out how much life insurance you really need. ...
    • No single “best” type of policy fits everyone. ...
    • Your term life policy doesn't (always) have to end. ...
    • You may be able to sell your term policy for cash.
    Dec 6, 2016

    Can I be denied life insurance because of a pre-existing condition? ›

    Pre-existing conditions can make it more difficult and expensive to get life insurance, but even if you have a chronic or terminal health problem, you can likely find a policy you qualify for if you shop around.

    What to do after a claim is denied? ›

    File an appeal

    Filing a formal appeal triggers a review of your denied claim. Include with your appeal as much evidence and documentation as you can to support the position that your damages should be covered.

    How do you handle rejection in insurance? ›

    Understand the reason behind the rejection

    When your prospect rejects you, the first thing you should do is to find out why they don't wish to take up the financial plans you proposed. Could it be that they think the policy is not the right fit for them, or do they need more time to fully understand the benefits?

    What is the protocol to have a denied claim resolved? ›

    Steps to Appeal a Health Insurance Claim Denial
    1. Step 1: Find Out Why Your Claim Was Denied. ...
    2. Step 2: Call Your Insurance Provider. ...
    3. Step 3: Call Your Doctor's Office. ...
    4. Step 4: Collect the Right Paperwork. ...
    5. Step 5: Submit an Internal Appeal. ...
    6. Step 6: Wait For An Answer. ...
    7. Step 7: Submit an External Review. ...
    8. Review Your Plan Coverage.

    What should be done first if the insurance claim has been rejected? ›

    Six Tips for Handling Insurance Claim Denials
    • Carefully review all notifications regarding the claim. It sounds obvious, but it's one of the most important steps in claims processing. ...
    • Be persistent. ...
    • Don't delay. ...
    • Get to know the appeals process. ...
    • Maintain records on disputed claims. ...
    • Remember that help is available.

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