Contact the Recipient: You could reach out to the person to whom you have sent the money by mistake and ask them to refund it to you. You could reach out to them through their UPI ID or phone number and request for a refund.
Seek Bank Assistance: If you cannot contact the recipient, contact your bank. Provide your bank with the transaction details, and they will initiate the chargeback process to recover your money.
“Contact your bank directly and raise a wrong credit chargeback with the Unique Transaction Reference (UTR) number of the payment,” Online payments application PhonePe says in its blog.
Try UPI App’s Customer Support: According to RBI guidelines, you can also report the issue to your UPI app, such as Google Pay, Paytm, or Phonepe through their customer care. You will have to submit proof of the transfer and request for a refund.
NPCI Complaint: If your issue still remains unresolved, you may file a complaint on the NPCI portal. Go to https://www.npci.org.in/ and then click on “What we do”. Then select “UPI” from the options available. Next, scroll down to find the “Complaint Section”, fill in the transaction details, such as the nature of the transaction, bank name, UPI ID, email, and phone number.
After this, select the ‘issue’ as “Incorrectly transferred to the wrong UPI address”. Also, attach valid proof, like your bank statement that shows the incorrectly made transaction.
If the issue remains unresolved after 30 days, you could contact the Banking Ombudsman for further assistance.
There are steps you can take to recover the funds. First, contact the person who received the money and ask for a refund. If that doesn't work, reach out to the customer support of the UPI app you used for the transaction. You can also file a complaint on the NPCI
NPCI
Founded in December 2008, the NPCI is a not-for-profit organisation registered under Section 8 of the Companies Act 2013, established by the Reserve Bank of India and the Indian Banks' Association.
https://en.wikipedia.org › wiki › National_Payments_Corporat...
To recover money sent to the wrong UPI number, contact the receiver and ask for refunding the payment. If the receiver cooperates, you can get your money back.
You can ask your bank or the UPI payment app you used to reverse the transaction. To request a refund, you will need to provide the following information: Your UPI ID or VPA. The transaction ID.
Take the screenshot of the incorrect transaction and raise the issue in the customer care support of GPay, PhonePe, Paytm or the UPI app through which you transferred the money. You can report your issue and request a refund.
What if my account is debited but the transaction does not go through? UPI provides for real time reversals for declines and amount would be transferred back to the payer account immediately. In case if it does not reverse the amount immediately, you can contact your bank for the same.
Once you complete a transaction and realize it was erroneous, tap on the Reverse transaction icon on the M-PESA APP. You will be presented with reasons why you want to initiate the reversal.
The sender can visit the receiver's bank branch, inform them, and give a written request to return the amount, showing proof that the money was transferred mistakenly to the beneficiary (screenshot of the transaction, bank account details, etc.).
You cannot reverse the money in Google Pay app. If you have paid to a person you can directly contact that person and request them to pay you back that amount.
I am writing to tell you that the payment was an unauthorized transfer. My bank account number is [xxxx-xxxx]. My account statement or other notification sent by you shows that an automatic payment was made to [Company name]. However this payment was unauthorized.
You may be eligible for a refund from Google for purchases that you believe are fraudulent. Learn more about reporting a fraudulent charge. For other questions about your purchase, visit the Google payments help center.
If you are facing any issues while processing a UPI transaction, you can file a UPI wrong transaction complaint with the National Payments Corporation of India (NPCI).
Pro-active reversal (R) of failed transaction within a maximum of T + 5 days. ₹ 100/- per day of delay beyond T + 5 days, to the credit of the account holder.
The deducted amount automatically gets credited back to your account next day. If not, go to your bank branch where you have your account irrespective of which bank ATM you used, and give a written complaint with details of ATM you used, date and time of transaction and the amount deducted. Get an acknowledgement.
It is not possible to get the money back without the consent of the wrong beneficiary. The process is a little tough, but he/she has to accept that there was a wrong transaction made to his/her account. Then, you need to contact your bank and communicate the matter in detail.
Contact your bank and let them know about the accidental payment and it will arrange for the money to be returned. Can I reverse a bank transfer - or can my bank? Online payments, like Faster Payments, transfer money in real-time. Once a payment has been made, you can't stop or reverse it.
Types of UPI frauds / online frauds. Common UPI payment frauds include receiving fake payment or fake UPI transfer requests on your device or scammers getting unauthorised access to your UPI accounts. Fraudsters employ tactics like phishing, SIM swapping or creating fake UPI IDs to deceive users.
On your smartphone, launch the UPI App of your choice. On the home screen of the UPI App, select the 'Show Transaction History' or the 'Passbook' option. It may vary depending on the UPI Application that may be used. To verify or check the Reference Number for a transaction, click on the transaction.
Introduction: My name is Velia Krajcik, I am a handsome, clean, lucky, gleaming, magnificent, proud, glorious person who loves writing and wants to share my knowledge and understanding with you.
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