Updates (2024)

As 2023 comes to an end, we would like to reiterate our commitment to finalizing the claims administration phase of this class action. Our goal remains that each Eligible Class Member receives their compensation.

With more than 99% of the total number of claims received having been processed under the terms of the settlement, we are actively working to resolve those applications that remain in process. TheClaim Statistics Tablewill continue to be the source for updates in 2024.

We wish everyone peace and comfort in the coming weeks.

Please note that the call centre will be closed on the following days: December 25^th and December 26^th, 2023, and January 1^st and January 2^nd, 2024.

On all other days, the call centre will be open, and voice messages can be left when calls are received outside of regular business hours. The phone number is1-844-287-4270and our email is  SIXTIESSCOOP@COLLECTIVA.CA.

If at any time you are dealing with trauma or need support, please do not hesitate to contact the Hope for Wellness Helpline for counselling:at 1-855-242-3310or online atwww.hopeforwellness.ca. Counselling is available in English, French, Cree, Ojibway and Inuktitut on request.

If you are in British Columbia, you can contact the First Nations and Aboriginal Helpline offered by the KUU-US Crisis Line Society toll-free at1-800-588-8717.

As 2022 draws to a close, we would like to take the opportunity to recognize your perseverance throughout this process as we have sought to finalize the claims administration phase of this class action. Our goal remains that each Eligible Class Member receives their compensation.

Approximately 99% of the total number of claims received have been processed and notified of their eligibility under the terms of the settlement. The balance of the applications remains in process and require additional documentation to determine whether they meet the settlement criteria. The Claim Statistics Table has been updated monthly with the latest numbers throughout the past year and will continue to be the source for regular updates in 2023.

The Administrator continues to work diligently to ensure that reviews of the remaining applications are completed as soon as possible.

We wish everyone peace and comfort in the coming weeks.

Please note that the call centre will be closed on the following days: Christmas Day (statutory holiday taken on December 27), Boxing Day (December 26), and New Year’s Day (statutory holiday taken on January 2).

All other days the call centre will be open regular hours, 10:00am – 6:00pm Eastern Daylight Time, Monday to Friday, excluding statutory holidays. Voice messages can be left when calls are received outside of those hours. The phone number is 1-844-287-4270 or email us at  SIXTIESSCOOP@COLLECTIVA.CA.

If at any time you are dealing with trauma or need support, please do not hesitate to contact the Hope for Wellness Helpline for counseling: 1-855-242-3310 or online at www.hopeforwellness.ca. Counselling is available in English, French, Cree, Ojibway and Inuktitut on request.

If you are in British Columbia, you can contact the First Nations and Aboriginal Helpline offered by the KUU-US Crisis Line Society toll-free at 1-800-588-8717.

The Administrator’s call centre will be closed on Friday, September 30, 2022, in observance of the National Day for Truth and Reconciliation.

We acknowledge that this is an important day for reflection to honour the children, Survivors, families, and communities who have been impacted.

You may leave a voice message when placing a call outside of operating hours. Please rest assured that your calls will be treated promptly on Monday, October 3. You can call us at 1-844-287-4270 or email us at  SIXTIESSCOOP@COLLECTIVA.CA.

If you are experiencing trauma or need to talk, emotional and mental health counselling and crisis support is available to Class Members 24 hours a day, 7 days a week through the Hope for Wellness Hotline at 1-855-242-3310 or online at www.hopeforwellness.ca. Counselling is available in English, French, Cree, Ojibway and Inuktitut on request.

As of September 12, 2022, the call centre will be open from 10:00 am – 6:00 pm Eastern Standard Time, Monday to Friday.

The Federal Court of Canada and the Ontario Superior Court of Justice have released orders allowing for the issuance a final payment of $4,000 to all Eligible Class Members who have received an interim payment of $21,000. The Administrator can now begin the process of issuing payments and is committed to moving the process forward as quickly as possible.

New Eligible Class Members who have not received the interim payment, can expect to receive a total one-time payment of $25,000.

Please visit the Claims Statistics table for a complete breakdown on the status of submitted claims.

The process of requesting Court approval to issue a final payment remains underway. An update will be provided once an order is received.

The call centre will be closed for the Good Friday statutory holiday on Friday, April 15, 2022, but will be open regular hours on Monday, April 18, 2022, 9:00 am – 8:00 pm Eastern Daylight Time.

The Claims Administrator will observe the April Long Weekend Holidays on Friday, April 15, 2022, and Monday, April 18, 2022 and will be closed.

You may leave a voice message when placing a call outside of operating hours. Please rest assured that your calls will be treated promptly after the holiday. You can call us at 1-844-287-4270 or email us at SIXTIESSCOOP@COLLECTIVA.CA.

If you are experiencing trauma or need to talk, emotional and mental health counselling and crisis support is available to Class Members 24 hours a day, 7 days a week through the Hope for Wellness Hotline at 1-855-242-3310 or online at www.hopeforwellness.ca. Counselling is available in English, French, Cree, Ojibway and Inuktitut on request.

The Administrator has confirmed that the number of Eligible Class Members now exceeds 20,000.

According to the Settlement Agreement, if between 20,000 and 30,000 Eligible Class Members are approved by the Administrator, each Eligible Class Member will receive $25,000 total compensation.

As stipulated by an Order of the Court regarding payment, where more than 20,000 claimants are determined to be Eligible Class Members, the Parties must return to Court to seek an Order regarding the second and final payment to Eligible Class Members.

Counsel is in the process of requesting Court approval to issue a final payment of $4,000 to all Eligible Class Members who have received an interim payment of $21,000.

New Eligible Class Members who are approved by the Administrator, and who have not received the interim payment, can expect to receive a total one-time payment of $25,000.

The Claims Administrator will continue to process applications in the 60s Scoop Class Action Settlement on Family Day, Monday, February 21, 2022.

The call centre will be closed in recognition of the Family Day statutory holiday.

All other days the call centre will be open regular hours, 9:00 am – 8:00 pm Eastern Daylight Time, Monday to Friday, excluding statutory holidays.

You may leave a voice message when placing a call outside of operating hours. Please rest assured that your calls will be treated promptly after the holiday. You can call us at 1-844-287-4270 or email us at SIXTIESSCOOP@COLLECTIVA.CA.

If you are experiencing trauma or need to talk, emotional and mental health counselling and crisis support is available to Class Members 24 hours a day, 7 days a week through the Hope for Wellness Hotline at 1-855-242-3310 or online at www.hopeforwellness.ca. Counselling is available in English, French, Cree, Ojibway and Inuktitut on request.

As we approach the end of 2021, we want to acknowledge the progress made and thank you for your perseverance and resilience in the face of adversity. We hear and understand your frustration. Our goal is to see every Eligible Class Member receive their compensation.

In March 2021, the Sixties Scoop claims process reinstated all deadlines. Despite the challenges presented by COVID-19, claims continue to be reviewed by the Administrator, and we are getting closer and closer to resolution of this settlement.

To date, 19,041claimshave been approved based on the criteria outlined in the Settlement Agreement,with each claimant deemed an Eligible Class Member receiving an interimpaymentfor $21,000.

As ofDecember 8,850claims are fully and finally denied, but not all claims follow a straight path fromassessment to approval or denial.In fairness to all who make a claim application, many claims will be assessed and reassessed as new information is received. To provide additional support to the claims assessment process,the Administrator hashired additional reviewers.

We have heard your voices asking for more responsiveness and more specific information, and we’ve made significant changes that we hope have helped. For example, in June, we extended the hours of operation for our call center to provide better access to all regions and time zones across the country.

In addition, a new Reconsideration Officer was appointed to review requests for reconsideration.

Weextend our wishes fora wonderful holidaytothose who celebrate this season, and hope everyone has peace and comfort over the coming weeks.

If at any time you are experiencing trauma or need support, do not hesitate to reach out to the Hope for Wellness Helpline for counselling support: 1-855-242-3310.

If you are in B.C., you can call the First Nations and Indigenous Crisis Line offered through the KUU-US Crisis Line Society, toll-free at 1-800-588-8717.

Please note that the call centre will beclosed on the following days:Christmas Day (statutory holiday taken on December 27), Boxing Day (statutory holiday taken on December 28), and New Year’s Day (statutory holiday taken on January 3).

All other days the call centre will beopenregular hours,9:00am – 8:00pm Eastern Daylight Time, Monday to Friday, excluding statutory holidays. Voice messages can be left when calls are received outside of those hours. The phone number is 1-844-287-4270.