If You Break It, You Have to Pay to Fix It (2024)

<i> Postema is the editor of Apartment Age Magazine, a publication of the Apartment Assn. of Greater Los Angeles (AAGLA), an apartment owners' service group. </i>

QUESTION: I leaned against a glass panel of the front door at my Anaheim apartment and it shattered. I cut my left hand and had to go to the emergency room. I called the landlord to have him get the glass replaced, but he told me he is not responsible and I have to repair it myself at my expense.

Here are my questions. Am I responsible for the damage to the glass, even though it was an accident? If not, how can we persuade the landlord to initiate repairs? Is the landlord responsible for my injuries?

The glass shattered into pieces when I leaned against it. Isn’t it supposed to be shatter-proof?

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Also, what if someone threw a rock through the window? Am I responsible for that repair? And if someone slipped on the front sidewalk, is the tenant or the landlord liable for the injuries sustained in the slip?

ANSWER: There is no law requiring shatter-proof glass for doors and windows, as there is for shower doors, for instance. Therefore, the owner is not required to supply it.

The general rule for broken door and window glass is that if you break it, you pay. If someone throws a rock through the window, assuming it’s not one of the tenants or a guest of a tenant, then the landlord pays for the repair.

It is always the landlord’s responsibility to have repairs affecting health or safety made to apartments. If the damage was caused by a tenant, the landlord can then either deduct the repair expense from the security deposit or may sue the tenant for the money in small claims court.

As for your slip-and-fall question, unless the victim can demonstrate negligence on the part of the landlord or tenant, neither would be liable. On the other hand, either or both could be wholly or partially liable, depending on their respective levels of negligence.

There Are Limits to Landlord’s Liability

Q: Recently, there was an arson fire in the parking lot at the Lancaster apartment building where I live. A vehicle, which is registered to an owner in a different city, was set ablaze. Fifteen days later the same vehicle was torched again. This time the fire spread throughout the carport, destroying my vehicle and four others.

My lease agreement holds the owners “harmless for any negligence whatsoever.” Even if that’s true, I believe that there is negligence on the part of the property management company. They knew that there was a public nuisance existing on the property and did nothing to remove the hazard.

I have contacted all the lawyers in this city and I cannot get one to take my case without high, up-front fees, which I cannot afford.

I would greatly appreciate your opinion on this matter, as well as a referral to a lawyer.

A: Property owners, and their managers, cannot absolve themselves from liability from any negligence claim by simply inserting a paragraph like the one you’ve described in their rental agreements.

The problem now is proving that the owners, managers or both were negligent. If no attorney in the entire city of Lancaster is willing to take your case on a contingency basis, without high, up-front legal fees, that’s a pretty good indication that they probably don’t see negligence on the part of the owners or managers.

Since the owners or managers probably couldn’t foresee either arson, they probably aren’t negligent or liable. If you have comprehensive car insurance, the fire damage should be covered under that policy.

Similarly, if your apartment is broken into and burglarized, unless you can “prove” negligence on the part of the landlord or management, you cannot recover for any damages resulting from the break-in except for the repair of the door or window through which the burglars entered. Generally, an insurance policy called renters’ insurance provides protection from burglary.

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Leases Specifying Tenants Are Legal

Q: My sister and her husband signed a seven-year lease in 1986 for a rent-controlled apartment in Santa Monica. When her husband died a few weeks ago, my sister decided that she would need to take a roommate to help pay the rent.

She asked permission of the landlord for a new roommate, pursuant to the lease, and her request was denied. The lease says, “Without owner’s prior written consent, the premises shall be occupied only by the undersigned adults. . . .”

This seems to be an injustice to me. Logic dictates that if there were two people occupying the unit previously, two can occupy it now. We have sought the opinion of a Legal Aid group here in Santa Monica. They agree with the landlord’s position. What do you think?

A: People not named in the lease cannot occupy the unit now, as you’ve indicated. Such occupancy is specifically prohibited in the lease you sent.

Ordinances in the cities of Los Angeles and West Hollywood provide for one added tenant, however, over and above the lease or rental agreement. That’s not the case in the city of Santa Monica, or most other California cities.

If You Break It, You Have to Pay to Fix It (2024)

FAQs

Do you have to pay for something if you break it in a shop? ›

If you are in a shop and you break something, the shop can ask you to pay for the damaged stock if: you were careless or didn't take reasonable care. you were not supervising your children and they broke something. the shop didn't contribute to the breakage, eg by putting fragile items on an unstable shelf.

Do you have to pay for something you break at a store? ›

The “you break it, you buy it” rule might have been around for nearly a century, but it is not legally binding. A store owner can sue you for compensation over a destroyed or damaged product. However, they cannot detain you and force you to pay on the spot.

Can you be forced to buy something if you break it? ›

In most cases, the answer is no. Unless you were acting recklessly or intentionally causing damage, you are not legally obligated to replace the item. However, there are some exceptions. For example, if you break something while staying in a rental property, you may be required to pay for the damage.

Do you have to pay if you break it? ›

And you can't be arrested for accidentally breaking merchandise -- it's not a crime. But, if a shopkeeper really wants to make you pay, he can take you to court. A judge may then order you to pay for the item if (a) the sign is found to be a contract, or (b) you were negligent.

Do you have to pay for something you broke at work? ›

Generally, if a piece of equipment was damaged accidentally while you were fulfilling your standard job requirements, you're not on the hook for the cost of the repairs or replacement. However, if the machine was damaged due to sheer negligence, you might be fully or partially liable.

Do you have to buy something if you break it at Walmart? ›

No. Even if merchandise is damaged or out of date, it's still Walmart property. Properly account for and process the item through the established returns process.

Is it a crime to accidentally break something? ›

The law requires that you damage the property intentionally and not simply accidentally. For example, if you're playing baseball and accidentally hit the ball through your neighbor's window, this act is not criminal mischief. In some situations, though, you can commit criminal mischief if you act recklessly.

Can a company charge you for breaking something? ›

The damage must be treated as a business expense. You can only require an employee to pay for damaged equipment, if the damage is done on purpose or because of gross negligence. Unless you have video footage of the incident, there is no way to prove why the equipment is damaged unless the employee confesses.

What happens if I break something in Target? ›

You can return your damaged or defective item to any Target store for a full refund with no stocking fees. If you wish to send your damaged or defective item back for a refund, please contact Target.com Guest Services at 1-800-591-3869.

Can you sue someone for accidentally breaking something? ›

If someone's property has been damaged, that person can sue the one they believe is responsible for the damage. They can ask for the money it will take to repair the damage, or, if it can't be repaired, for the money it will take to replace the property that was damaged.

Do you have to pay for something you break in a store in Australia? ›

Who pays? If the break was all your fault, then the seller can ask you to pay for what broke. If you don't, you could be taken to court. If it happened because of the seller's mistakes then you should not be expected to pay for what broke.

How do I fight the urge to buy something? ›

Identify and remove your spending triggers
  1. Unsubscribe from store newsletters or lists of things you can buy.
  2. Delete apps that make buying easy from your phone.
  3. Don't save credit card information on sites where you shop—if you need to purchase something, enter the card info manually.

Are you forced to take a break? ›

It is our understanding that the federal Fair Labor Standards Act does not require that an employer give its employees mandatory rest breaks or meal breaks regardless of an employee's age.

What to do when a customer accidentally breaks merchandise? ›

In the interest of keeping the customer, you give them the benefit of the doubt and send a replacement. The customer leaves a positive review and explains how you handled the situation. Seeing the review, other customers with a broken product expect a replacement, too.

What to do if you break something that's not yours? ›

“A gesture such as 'I'm so sorry' flowers or a bottle of white wine — or white grape juice — with a note of sincere apologies.” She said you should also offer to replace an item if something breaks. That is, if it is indeed replaceable and if you can afford to foot the bill.

How do you take a break from shopping? ›

How to Break Your Shopping Habit with a Purchase Pause
  1. Step One: Clarify Your Motivation. ...
  2. Step Two: Separate Needs from Wants. ...
  3. Step Three: Define Your Rules. ...
  4. Step Four: Plan Ahead + Get Creative. ...
  5. Step Five: Keep a Spending Journal.

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