Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance. (2024)

  • Cancellation
  • How to Cancel Policy

Team Goodcover

10 Feb 2023 • 5 min read

Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance. (1)

Making changes to your insurance coverage can be a confusing process, but there's no need to stress. If you're thinking about canceling your Lemonade renters insurance policy but aren't sure how to go about we, we're here to guide you through the process.

Whether your needs have changed or you think it’s time to explore some new options, the goal of this post is to make canceling your Lemonade’s renters insurance as easy and stress-free as possible.

Here’s what we’ll cover:

  • Lemonade Cancellation Policy
  • How To Cancel Lemonade’s Renters Insurance Policy
  • Things To Consider When Canceling Lemonade Insurance
  • Why Pick Goodcover Over Lemonade?
  • Final Thoughts: Goodcover’s Guide to Cancelling Lemonade’s Renters Insurance

Lemonade Cancellation Policy

Lemonade has a straightforward cancellation policy. You can cancel your Lemonade policy from Lemonade’s app or website anytime for any reason, even before the end of your term.

When you complete the cancellation process, Lemonade processes your request instantly. Lemonade will calculate and refund any unused premiums, which you can use to pay your new, less expensive Goodcover premium.

How To Cancel Lemonade’s Renters Insurance Policy

If you want to get out of your insurance contract with Lemonade, you can go about it in several ways.

1. Cancel via the Lemonade Website

As mentioned above, you can cancel your renters’ insurance policy straight from Lemonade’s website — www.lemonade.com. To do that:

  • Log in to your Lemonade account from their website.
  • Access your account settings page.
  • On the Policy status option, Select “Cancel Policy.”

Once you cancel your policy, Lemonade will send you an email to confirm your action.

2. Cancel via the Lemonade App

Canceling your policy with the Lemonade app is simple. You just need to make changes to the policy using the Live Policy feature.

To cancel your policy:

  • Install the Lemonade app from Google Play or the Apple App store.
  • Log into your Lemonade mobile app on your iPhone or Android smartphone.
  • Select the Settings tab. Then, select My Account.
  • Under the My Account page, you’ll find the policy settings. Here, you can manage and download your policy.
  • Go to the Policy Status section and select Cancel Policy.
  • That opens a chat with Maya, Lemonade’s chatbot assistant.
  • Maya will ask you to confirm your cancellation request.

Once you confirm your cancellation request, Maya will process it and send you an email to confirm.

Lemonade will process unused premiums and send them back to the debit/ credit card used to open your account.

3. Cancel via Email

You can also cancel your Lemonade renters insurance plan by emailing Lemonade. Here’s how:

  • Draft an email requesting Lemonade to cancel your renters’ policy and send it to help@lemonade.com.
  • Remember to include your account information and policy number in the email.
  • You can also ask Lemonade to provide proof they received your email.
  • Ask Lemonade to send you an email confirming they canceled your renters insurance policy.

A customer service agent from Lemonade will confirm receipt and process your cancellation request.

4. Cancel via Phone

If you prefer to speak to Lemonade customer support directly, you can call Lemonade’s customer desk and cancel your policy. To cancel via phone:

  • Call 1-844-733-8666
  • Have your policy number ready because the agent will ask for it.
  • Ask to speak to an agent. You’ll get patched through to one.
  • Request the customer experience agent to cancel your contract. They may ask you to verify your identity and policy number.
  • Once you provide all the necessary details, ask the agent to send you a confirmation email.

You can call Lemonade Monday–Friday between 9:00 AM and 5:00 PM ET.

5. Ask Goodcover To Cancel Lemonade’s Policy for You

Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance. (2)


One of the benefits of Goodcover is that they’ll cancel your old policy for you free of charge. All you have to do is send your current Lemonade policy to compare@goodcover.com.

Upon request, we’ll give you a competitive insurance quote. But, after you sign up with Goodcover you can also request us to cancel your old policy.

We’ll send a formal notice to Lemonade. Once Lemonade receives it, they will process your cancellation request and refund any unused premium. You can use that premium to pay Goodcover – and you’ll likely still have cash left over.

Things To Consider When Canceling Lemonade Insurance

Here are some immediate actions you can take before and after canceling your policy with Lemonade.

  • Get a Goodcover renters insurance policy before you cancel Lemonade. That way, you can avoid an insurance gap after you cancel your old policy.
  • Inform your landlord and other interested parties you’ll be switching to a new renters policy. If you add interested parties to your new Goodcover policy, we’ll notify them for you.
  • Choose a plan that offers enough coverage for your personal property. If you’re underinsured, your policy may not pay out enough to cover some expenses you may incur when you file claims. Take advantage of additional coverage and add-ons like water or sewer backup coverage to cover your personal property from other risks.

Reasons To Pick Goodcover

Goodcover Is Member-Driven

Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance. (3)

Goodcover cares about you as a Member. Instead of keeping your premiums, we refund excess every year through an Annual Member Dividend (after taking a fixed fee and paying out any claims from the pool of members’ premiums).

Goodcover’s SUPERGOOD Plan Offers Tailored Extra Coverage

Goodcover offers SUPERGOOD coverage, which lets you extend coverage for certain classes of items, such as jewelry, cameras, and musical instruments. That means you can tailor your policy and increase the coverage limits for categories where you own more expensive items.

Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance. (4)

With SUPERGOOD coverage, there’s zero deductible, and your items are covered even if you accidentally damage them. That being said, there’s a payout limit per category. You’ll get up to $1K for cameras, $3K for musical instruments, and $20K for jewelry, maximum, depending on the amount of extended coverage you choose.

With Lemonade, you have to schedule individual items to receive extra coverage. That means providing proof of ownership, possession, and value before you can receive the extra coverage. Goodcover, on the other hand, lets you extend coverage for entire categories of items. You’ll only need to provide extra documentation if you end up needing to make a claim on an item.

Final Thoughts: Goodcover’s Guide to Cancelling Lemonade’s Renters Insurance

Canceling Lemonade’s renters insurance policy is quick and painless. You can use the Lemonade app or website. You may also call or send an email to Lemonade’s customer service agents. Once your cancellation is processed, Lemonade refunds any unused premiums to your credit/debit card.

If you don’t want to do it, that’s okay. Let Goodcover handle it for you. Send us a copy of your old policy, and we’ll notify Lemonade so you don’t have to.

Get a quote and learn more about our renters insurance plans today.

And once you are set up with us, check out our new Member service, Goodcover Auto, to quickly find the best car insurance rates from top providers in your area so you can save even more.

Note: This post is for informational purposes; insurance regulation and coverage specifics vary by location and person. Check your policy for exact coverage information.

For additional questions,

reach out to us – we’re happy to help.

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Goodcover’s Guide to Canceling A Renters Insurance Policy: Everything You Need To Know

Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance. (2024)

FAQs

Goodcover’s Guide to Canceling Lemonade’s Renters Insurance | Goodcover – fair, modern, cooperative renters insurance.? ›

Cancel via Phone

How to cancel renters insurance on Lemonade? ›

How to Cancel Lemonade Insurance on the App
  1. Go to your Lemonade App.
  2. Click Settings.
  3. Click My Account.
  4. You will find the Policy Settings under My Account section.
  5. Click Policy Status.
  6. Click Cancel Policy.
  7. It will open Maya (Lemonade's Chatbot Assistant)
  8. Confirm your Cancellation Request.
May 5, 2024

Why is it bad to cancel renters insurance? ›

If your lease requires renter's insurance and you cancel the policy, you could be evicted for breach of the lease.

Is there a fee for cancelling renters insurance? ›

Cancellation fees vary by state. In California, there are no cancellation fees for canceling a California renters insurance policy.

Is Lemonade a legit insurance company? ›

While all insurance products offered through Lemonade are trustworthy and reputable, the company's renter's insurance has the best ratings across Lemonade products.

Does Lemonade have a cancellation fee? ›

We can't speak for other companies, but here's how it works at Lemonade: If you need to cancel your policy for any reason during your policy term, you can do it totally for free, and we'll refund you for the unused portion of your premium.

What is the downside of Lemonade? ›

Lemonade is acidic

Yes, lemonade is also incredibly acidic, and this can cause a problem for people with a predisposition towards acid reflux or other gastrointestinal issues. Acidity can cause uncomfortable problems such as heartburn or indigestion as our stomach acid levels increase.

Does cancelling renters insurance affect credit score? ›

Insurance companies do not report policy cancellations to credit bureaus. However, there are some indirect ways in which it could impact your credit score.

Is renters insurance really worth? ›

Renters insurance coverage is almost always worth it. It is much more affordable than other policies, including home or auto insurance, and provides valuable financial protection. Even if you can save enough money to cover unexpected loss, renters insurance may be worthwhile.

Why is my renters insurance so high? ›

Some location-based factors that impact renters insurance rates can include: The rate of crimes, especially theft, in your ZIP code. The weather and climate in your area, since locations prone to fires, storms and hurricanes are riskier. The age and condition of the property you live in.

Do you get a refund if you cancel renters insurance early? ›

If you cancel your renters insurance policy before its term expires, you'll typically receive a refund for the unused portion of the policy, especially if you've paid the premium in full for the entire term. This means you'll receive a prorated refund for the months you won't be covered.

Do you get charged for cancelling insurance? ›

Just tell your insurance provider that you want to cancel and they'll arrange it for you. You'll probably have to pay a fee, which may be described as an administration, arrangement, processing or cancellation fee by your insurance provider. This fee can vary among providers and depending on when you cancel the policy.

Is there a penalty for cancelling insurance? ›

With short-rate cancellations, the insurer will charge the policyholder a percentage of the unearned premium — usually 10 percent. This amount will be taken from the remaining refund, or the policyholder will receive a bill if there isn't a refund owed.

How to cancel renters insurance Lemonade? ›

1. Cancel via the Lemonade Website
  1. Log in to your Lemonade account from their website.
  2. Access your account settings page.
  3. On the Policy status option, Select “Cancel Policy.”
Feb 10, 2023

Is Lemonade worth it? ›

Lemonade isn't right for everyone. Its policies aren't available in all states, and it draws more consumer complaints for its size than many other home insurers. But for homeowners who value efficient service and the chance to send their insurance dollars to worthy causes, Lemonade is worth considering.

Why is lemonade insurance so cheap? ›

Lemonade is an affordable insurance provider partially because it does not maintain a network of in-person locations like some of its competitors. It also uses largely AI-based underwriting processes, which can lead to savings on operations on staffing costs.

How do I cancel my renters insurance claim? ›

So easy, in fact, that all you're going to need is your phone, the phone number of your insurance company, and your policy number. Give them a call, get a representative on the phone, and tell them you want to withdraw (appropriate language is also "cancel") your claim.

Can I cancel Lemonade pet insurance at any time? ›

Cancellation Policy

You can easily cancel your Lemonade pet insurance policy at any time through the Lemonade mobile app, by calling (844) 733-8666, or by emailing help@lemonade.com.

Does Lemonade count as renters insurance? ›

Lemonade renters insurance covers your personal property The company also offers personal liability and additional living expenses coverage. Personal items such as clothing, dishes, jewelry, furniture, electronics and everything else you own.

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