All about cancelling an insurance policy (2024)

Whether you want to terminate (cancel) your insurance policy or simply learn more about the cancellation process, read on for answers to the most frequently asked questions on the topic.

Yes, you can cancel your insurance policy at any time and for any reason.

If you can’t wait until the end of your policy to terminate it, your insurer will likely charge you a penalty. Generally speaking, the farther off your policy end date, the higher the penalty will be.

Keep in mind that you can avoid the penalty by notifying your insurance representative in advance that you’d like to cancel your insurance on your policy renewal date or if you notify them before your policy comes into effect.

To cancel your insurance policy, you must send your insurer written notice that you would like them to cancel your policy. The cancellation will take effect once your insurer receives your written notice. Your insurer must then refund the overpaid insurance premium, minus any penalty charges, or require payment of any outstanding premium accrued by the policy cancellation date, including any applicable penalty charges.

Important: Stopping payment of your insurance premium does not automatically terminate your insurance policy. In such cases, any outstanding balance will be immediately payable and if the default continues, the insurer may terminate the policy by sending you advance written notice indicating when the policy will end. If your policy is cancelled by the insurer, you will have to report this to your next insurer, which may decline to insure you or decide to add a premium surcharge.

If you dealt with a broker and wish to cancel your insurance policy, you must inform the broker in writing.

Yes, your insurer can also cancel your policy according to certain conditions, as long as it complies with the rules set out in the Civil Code of Quebec or the Automobile Insurance Act, depending on the type of insurance.

For car insurance

If your car insurance policy has been in effect for more than 60 days, your insurer can cancel it only in the event of aggravation of risk or non-payment of the premium.

Other business lines

For any other type of insurance, your insurer can cancel your policy at any time.

Non-renewal

Your insurer may also cancel your insurance policy when it comes up for renewal. To do so, they must notify you of their intention in writing at least 30 days before your policy expires.

Ab initio cancellation

This type of cancellation is only possible if you make false statements or withhold information that could influence your insurer’s decision to accept the risk. In such cases, the policy is deemed to have never existed and the insurer is under no obligation in the event of a loss, subject to the rights of mortgagees.

In all cases, your insurer must send you advanced written notice, within legal time limits, indicating the date on which the policy will be cancelled. During this period, you must take the necessary steps to find a new insurer.

It may be tempting to cancel an insurance policy and switch to an insurer offering a lower premium. However, a lower premium may also mean less coverage. That’s why it’s very important to check what is and isn’t included in the new policy and to compare it to your current policy to be sure you won’t be losing out.

Thinking of cancelling your insurance policy because you feel like you’re paying too much? Before you do, contact your damage insurance representative and tell them what’s on your mind. They’ll be able to go over your policy and adjust it to your needs. They can also tell you more about how your insurance risk was assessed and the amount of your premium. In short, it’s very possible you’ll come out ahead and no longer feel the need to cancel your policy.

All about cancelling an insurance policy (2024)

FAQs

All about cancelling an insurance policy? ›

Contact your insurance provider: To cancel your existing insurance policy, you may call your insurer, contact an agent through the company's mobile app or website, mail in a cancellation request or speak to an agent in person, depending on your carrier's options.

What happens when you cancel an insurance policy? ›

Generally, insurers will refund you the money for the unused portion of your policy, assuming you paid in advance. However, depending on your state, and when you cancel, your insurer may charge a cancellation fee.

Is cancelling an insurance policy bad? ›

Cancelling your insurance when you pay by direct debit

Having an insurer cancel your policy will make it more difficult to get insurance in the future. The missed payment will also show on your credit report. If you have auto-renewal set up on your policy, this will come out of your account by direct debit each year.

Is there a penalty for cancelling insurance? ›

Canceling your policy before your renewal date may trigger early cancellation fees. Depending on your provider and other factors, you may be charged either a flat or short-rate fee.

What is the process of cancellation of insurance policy? ›

The process

On receiving the cancellation request, the insurance company will get in touch with the policyholder to know the reasons for cancellation and try to provide solutions. However, if one still wishes to cancel the policy, the insurance company will have to process the request and issue refund.

How much does it cost to cancel insurance policy? ›

You should get a refund of any premiums you have already paid. However, your insurer may take off a small amount to cover days when the policy was in force. They may also charge you a small administration fee. Some insurers may give you a longer cooling-off period.

Is it bad to cancel insurance early? ›

If you cancel your insurance policy before your policy expiry / renewal date, your insurance company will typically charge a percentage of your total insurance premium for the year that is higher than the per day amount would be. This is called a short rate cancellation penalty.

What is a good reason to cancel insurance? ›

Reasons to consider canceling your insurance policy:

You believe you're paying too much for insurance. Your business has changed, and you need different coverage. You're moving out of state, and your current insurer doesn't offer policies in your new location. You're unhappy with the service your insurer provides.

Do insurers know if you've had a policy cancelled? ›

Cancel your insurance

As aforementioned, future insurers will ask if you have ever had a policy cancelled, refused, or voided, and depending on the reason for it, they could refuse to offer you cover as well.

Does canceling insurance affect credit? ›

Does Canceling Car Insurance Affect Your Credit? As long as you don't have any unpaid premiums that could be sent to collections, canceling your auto insurance policy won't have any impact on your credit score.

How does cancelation insurance work? ›

Financial Protection for Your Trip Expenses

Trip cancellation insurance reimburses you for non-refundable and/or non-transferable deposits on pre-paid travel arrangements and cancellation penalties that a transportation carrier or tour guide may charge.

Does cancelling insurance raise rates? ›

During a lapse, there is no insurance coverage, and if an accident occurs during this period, the driver would be responsible for all related costs. Additionally, lapses can lead to increased premiums in the future, as insurers often view a driver who goes without coverage as high risk.

Is cancelling insurance easy? ›

For the most part, canceling a policy with your insurance provider is a simple process with minimal financial risk. But there's an important caveat: You should avoid an insurance lapse at all costs.

What are the three types of cancellation? ›

Here are the different main types of cancellations are short rate cancellations or pro-rata cancellations, flat cancellations. In comparison to short rate cancellations or pro-rata cancellations, flat cancellation is different, being classified as the simplest and easiest way to terminate an insurance policy.

Is a Cancelled insurance policy bad? ›

Besides facing higher rates, it's also possible that it will be more challenging to find insurance if you've let your policy lapse. Letting your policy lapse is one sign to insurers that you're a high-risk driver.

Can I cancel my insurance policy any time? ›

You can cancel a policy at any time. Make sure to have your new car insurance in place before canceling. You don't want any gap in coverage—even if it's a day. You may also decide to cancel a policy at the end of your term, so you don't face a cancellation fee if your policy has one.

Can I cancel my insurance policy without penalty? ›

Generally speaking, the farther off your policy end date, the higher the penalty will be. Keep in mind that you can avoid the penalty by notifying your insurance representative in advance that you'd like to cancel your insurance on your policy renewal date or if you notify them before your policy comes into effect.

Is it bad if your insurance gets Cancelled? ›

When your car insurance gets canceled, you are not allowed to drive legally. You will need to purchase another policy and provide updated information to your state's DMV to make sure your license and registration are still valid. Otherwise, you could face other penalties.

Do you get money back if you cancel life insurance? ›

In most cases your premium payments will be forfeited, and you will not receive anything for your previous payments. The one exception to this is if you have whole life insurance and cancel it. You may have built up equity for all of the payments you have made so you may receive a lump sum payment from your insurer.

What is the difference between cancellation and surrender of insurance policy? ›

Essentially, surrendering a life insurance policy means that you're canceling it. You will no longer owe premiums and if you pass away, your beneficiary will not receive a death benefit payment. Discussions about surrendering a life insurance policy typically only refer to permanent life insurance policies.

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