12 Tips to a Successful Customs Brokerage Process (2024)

International trade gets regulated with a variety of trade laws and tariffs. These are set by countries as a way to control the movement of goods across borders. Due to the complexity of international trade, many companies choose to outsource things. They use the services of external customs clearance experts called customs brokers. To do this job, brokers must be familiar with the intricacies of the customs brokerage process.

What exactly is customs brokerage?

As clearance specialists, customs brokers manage and oversee the import of goods on behalf of their clients. We call this process “customs brokerage“.

Brokers can be private individuals or business entities, such as partnerships, associations or corporations. To provide brokerage services, they need a license from relevant state bodies.

Every country defines its own set of regulations governing export/import of goods. Due to the dynamic nature of international trade, these rules are subject to frequent changes.

12 Tips to a Successful Customs Brokerage Process (1)

Many brokers specialize in clearance of specific categories of goods, like perishable goods, clothes or large shipments. Most brokers reside in major nodal points of traffic, such as international airports and ports.

Overall, the job of the customs broker involves the following:

  • analysis of shipping documentation to ensure compliance
  • preparation and e-submission of documents to government agencies
  • correct classification of goods, determination of taxes, excises, and duties
  • serving as a liaison between the company and government agencies
  • coordinating transportation, storage, and distribution of goods
  • cargo insurance against damage, loss or theft
  • overall streamlining of the clearance process

In other words, it takes a lot of time, skill and effort to clear items through Customs. Brokers must take into account various government regulations and individual customer requirements.

Furthermore, brokers must be familiar with the Customs laws, the tariff schedule and the specific regulations and restrictions for each type of import. Any errors in the clearance process can result in significant fines for the broker and the company.

So, what can customs brokers do to ensure a fast and efficient customs brokerage process?

1 – Go digital

Times are changing and so are the ways we do business. Most manual procedures are being replaced by online programs. Digital technology makes it easier to submit documents, track the movement of goods, manage customs paperwork and stay current on latest trends.

2 – Be diligent

To ensure a problem-free import, brokers must always do their homework. They have to obtain detailed information about the shipment, review all applicable regulations, ensure proper classification and labeling and observe submission deadlines.

This particularly applies to new commodities, since it allows sufficient time to address any issues or concerns.

3 – Determine the type of import

It’s important to check if the goods come with any special requirements or restrictions.

For instance, alcohol, weapons, certain pharmaceuticals, animal products and chemicals need specific import licenses.

Most countries prohibit things like toxic substances, cultural heritage goods and illegal products made from endangered species.

4 – Make sure documentation is complete

To avoid fines, delays, and damages to the cargo, the customs paperwork must be complete, accurate and submitted on time.

The paperwork should include a detailed description of the goods, certificate of origin, packing list, bill of lading, SKU number and verified tariff classification number. Special permits for goods subject to other government regulations must also be obtained.

12 Tips to a Successful Customs Brokerage Process (2)

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5 – Find ways to reduce import costs

Brokers should always check for ways to reduce import costs. For instance, certain goods qualify for preferential access, granted under so- called PTAs (preferential trade agreements). In this case, the import tariffs get reduced, but not completely eliminated.

6 – Correct errors

To ensure compliance, brokers need to identify any errors in the original entries. Then they should submit them to Customs, corrected and within specified time frames. Things to check include origin, the number of items i.e. surpluses and shortages, value and tariffs.

7 – Maintain detailed records

Companies must keep detailed records of all shipments, from procurement to payment for 7 years. And this includes invoices, shipping records, proof of origin, markings, value adjustments etc. Customs brokers can do this on behalf of the client, following a written authorization by the relevant government body.

8 – Choose a specialty

Selecting a specialty field allows brokers to gain in-depth knowledge about a certain area of import. As a result, this gives them a competitive advantage. Brokers specializing in clearance of certain categories of goods, shipment sizes, locations or transportation modes are in high demand.

9 – Ensure a smooth broker-client relationship

To avoid disputes, broker’s responsibilities and terms & conditions must be clearly outlined. Doing this gives a clear definition of the scope of services. For instance, whether the regular brokerage fees cover consultancy services or if they are charged additionally.

10 – Stay current

International trade is a highly dynamic field. To avoid accidental non-compliance, brokers must keep up to date. Most of all it includes following international trade news, regulatory changes, and cross- border issues. Regular attendance of educational events such as compliance and risk management seminars is also advisable.

11– Declare all goods

Shipments sometimes include free samples, but these also require a declaration. In other words, free stuff isn’t free when it comes to customs clearance. They require the same documentation as regular, purchased goods and are subject to duties and taxes.

12 – Be responsible

Brokers must represent their clients to the best of their abilities. This includes full adherence to applicable customs laws. Any negligence or oversight can result in damage, delays and revenue losses. Additionally, It can also reflect badly on the reputation of both broker and client.

Brokers must know their scope of authority, make efforts to improve their skills and conduct internal audits to improve operational efficiency. At the same time, they are under obligation to provide accurate data and disclose any false or misleading information.

As an importer, you do have the option to self-clear your goods. However, hiring a customs broker gives you access to a wealth of knowledge, skill, and experience. In other words, it spares you the hassle of navigating through the customs clearance maze yourself.

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The customs experts at will be happy to take this burden off your shoulders. We can assist you with customs paperwork, special permit requirements and guide you through the import process. today and avail yourself of our reliability, speed, and expertise.

customs brokeragecustoms brokerage process

12 Tips to a Successful Customs Brokerage Process (2024)

FAQs

How to pass the CBLE exam? ›

If you want to pass this exam, you must take no less than five and preferably 10 timed practice tests from start to finish. While you can start with just practice questions here and there, you must practice starting to finish with all 80 questions while being timed at four and a half hours.

What is the pass rate for the Cble exam? ›

Pass Rate Information

The May 1, 2024 CBLE resulted in a 13% pass rate prior to appeal decisions. The October 25, 2023 CBLE resulted in a 34% pass rate prior to appeal decisions. The April 26, 2023 CBLE resulted in a 5.5% pass rate prior to appeal decisions.

How hard is the customs broker exam? ›

If you want the license, you have to pass the US Customs broker exam . This exam is one of the most difficult to pass in the USA. There are roughly 2,600 examinees a year who take the exam, and only around 15% are able to pass. Most examinees will need to take a prep course in order to pass.

How to be a good customs broker? ›

It requires regular communication and an understanding of each agency's role in the import/export process. Demonstrating compliance with laws and regulations while showing how your business adds value to the economy can help you earn their trust.

How many questions can you get wrong on customs broker exam? ›

The question that arises is when should you consider filing an appeal? In general, the answer is depends on how many answers you got wrong on the exam. There are 80 questions on the exam and the passing score is 75% which that means you need to obtain at least 60 correct answers out of a possible 80 to pass the exam.

Do customs brokers make a lot of money? ›

The salaries of Licensed Customs Brokers in The US range from $35,356 to $335,458, and the average is $77,562.

What is the passing score for CBP exam? ›

To be eligible, applicants must pass the exam with a score of at least 70.

How long is the US Customs Broker exam? ›

How long is the Customs Broker License Examination? You have four hours to complete the examination. Where and when is the Customs Broker Examination given? This examination is normally given at CBP service ports ( Ports ) the first Monday in April and the first Monday in October.

How long do Customs exams take? ›

Intensive Exam (7-30 Days)

This exam is colloquially referred to as “the full monty.” The entire container is trucked over to a Centralized Examination Station (CES) where the container is stripped and thoroughly inspected by CBP officers.

Is the custom brokers test harder than the bar? ›

Approximately 2,600 examinees take the U.S. Customs broker exam every year, and only 15% pass. That's a lower pass rate than the Series 7 exam (65%), the bar exam (59%), and the certified public accountant exam (49%). It's a very difficult exam – even for applicants with importing and exporting experience.

Are customs brokers in demand? ›

Customs brokers will have good employment opportunities in the near future. The U.S. Department of Labor predicts that employment for business operations specialists, including customs brokers, will grow 6 percent through 2028.

What are the reference materials for the CBLE exam? ›

Reference Materials
  • Harmonized Tariff Schedule of the United States (Basic Edition) (HTSUS) Harmonized Tariff Schedule 2023 HTS Basic (usitc.gov)
  • Title 19, Code of Federal Regulations (2023 Annual Edition) (Parts 1 to End)(CFR 0-140)(CFR 141-199)(CFR 200-599) Code of Federal Regulations (Annual Edition)
Feb 20, 2024

How to get clients as a customs broker? ›

The Power of Branding in Customs Brokerage

It tells your prospective clients who you are, what you stand for, and why they should choose you over competitors. Think about your logo, your website's design, and your overall online presence. These elements work together to make your business memorable and trustworthy.

What is the average age of customs brokers? ›

Licensed Customs Broker age breakdown

The average age of licensed customs brokers is 40+ years years old, representing 61% of the licensed customs broker population.

How hard is it to become a customs agent? ›

The CBP specifies there are three ways to qualify for an entry level position. Candidates either need to have a bachelor's degree from an accredited university, three years of relevant work experience, or a combination of post-high school education and work experience.

How much is the CBLE exam? ›

Examination Fee: Each individual who intends to take the Customs broker license examination must pay a $390 examination fee prior to taking the examination. Examination announcements are made on this website, and exam application and payment are made through the eCBP portal.

Is it worth it to become a customs broker? ›

Despite how difficult the exam is, the career outlook for a customs broker is very good. It's expected that over 25,000 new jobs will be created by 2029 to meet shipping demands. Job vacancies for custom brokers increase an average of 5% each year as workers retire without being replaced.

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